Shipping & Returns
Order Dispatch
Orders are dispatched same day or within 24 hours of payment confirmation. A tracking number is systematically sent so you can follow your delivery in real time.
Depending on your country, shipping is handled by Mondial Relay, InPost or Colissimo International. Delivery times are typically 3 to 7 business days depending on destination.
Shipping costs include handling, packaging and transport. The amount depends on the total weight of your order. We recommend grouping all items into a single order — two separate orders cannot be combined after validation.
Every parcel is carefully packed and protected to ensure safe delivery.
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| Country | 0 – 0.5 kg | 0.5 – 1 kg | 1 – 2 kg | 2 – 3 kg | 3 – 4 kg | 4 – 7 kg | 7 – 10 kg | 10 – 15 kg | 15 – 20 kg | 20 – 25 kg |
|---|---|---|---|---|---|---|---|---|---|---|
| France | 3.29 € excl. VAT | 3.61 € excl. VAT | 5.06 € excl. VAT | 5.37 € excl. VAT | 5.37 € excl. VAT | 10.69 € excl. VAT | 10.69 € excl. VAT | 16.78 € excl. VAT | 16.78 € excl. VAT | 16.78 € excl. VAT |
Europe – Pickup Point Delivery
Pickup point delivery is available in Belgium, Germany, Luxembourg, Netherlands, Poland, Italy, Spain and Portugal via Mondial Relay or InPost.
| Country | 0 – 0.5 kg | 0.5 – 1 kg | 1 – 2 kg | 2 – 3 kg | 3 – 5 kg | 5 – 7 kg | 7 – 10 kg | 10 – 15 kg | 15 – 20 kg | 20 – 25 kg |
|---|---|---|---|---|---|---|---|---|---|---|
| Europe | 6.80 € excl. VAT | 6.80 € excl. VAT | 10.22 € excl. VAT | 11.35 € excl. VAT | 17.82 € excl. VAT | 23.13 € excl. VAT | 26.35 € excl. VAT | 37.72 € excl. VAT | 39.81 € excl. VAT | 58.76 € excl. VAT |
Europe – Home Delivery
For all other European countries, home delivery is available via Colissimo International. The shipping rate is calculated automatically at checkout based on your country.
Estimated delivery time: 3 to 7 business days depending on destination.